SHIPPING POLICY
SHIPPING WITHIN INDIA
Orders placed within India are shipped using reliable courier services. We offer free shipping on orders above Rs1500. Flat shipping of Rs 100 is applied on orders of value less than Rs1500.
We currently do not provide the service of COD. Modes of payment such as UPI, cards, bank transfer are accepted.
INTERNATIONAL SHIPPING
Dispatch and tracking
The dispatch time for international orders is 7-14 days. You will receive notifications via email about the status of your orders.
CUSTOMS AND OTHER FEES
LABEL GRAPH is not to be held responsible for any custom duties, VAT fees or charges levied on the shipment. This will have to be paid by the customer. We do not control and are not liable for any additional taxes or charges levied by your country on imports (as a buyer, you are considered an importer). We do not have any control over these charges and cannot confirm the cost for the customs as the rules vary in every country.
We have attempted to list every item to prevent any external or extra charges. However, in the rare case this does occur, the product(s) cannot be returned or exchanged, and the order(s) cannot be cancelled for this reason.
SHIPPING TIME
Orders are shipped within 5-8 days of placing the order. The delivery time depends on the delivery pin code and is solely dependent on the courier service.
Label Graph is not responsible for any delays in delivery as it is handled by logistics which is considered a third party. We reserve the right to refuse of any merchandise that does not meet above return/exchange requirements at Label Graph's sole discretion.
URGENT ORDERS
Urgent shipping requests can be made, the cost for urgent shipping must be borne by the customer.
Custom orders will be shipped in 2 weeks or more, depending on the order details.
FOR EXCHANGES
The cost for sending the exchange piece will be borne by the customer within India.
For international exchanges, the cost of sending the piece and receiving the exchange piece will have to be borne by the customer. To prevent this we urge you to go through the size chart, if there is any confusion kindly reach out to us on hello@shoplabelgraph.com via email and we will be happy to help you with it.